Hi Sahsa,
it is a good idea to work (on both sites) with the same account - but anyhow....
For me your accout looks OK - so you should get a connection to the Downloadservice.
The error you describe normaly occures when a firewall blocks the program.
I'll contact you by mail to check out a few further steps.
Since we'v got a lot of download activity this weekend it looks as if there is no problem in general.
Regards
Manfred